Did I tell you about the time I found a fraudulent credit card charge on my statement?
So I open up my American Express bill and look over the charges. (You do check your credit card charges don’t you?) I glance through the charges and I notice the restaurant bill for a dinner we had was more than what I remember. I went through my receipts for the month and pulled out the restaurant receipt. Sure enough the charge on my statement was more than the charge on my receipt.
Here’s what happened:
When I paid the bill I left a cash tip. On the receipt I crossed out the tip section. Somehow, someone at the restaurant was still able to charge my account more that they should have.
I immediately called up American Express and explained my situation. They suspended the entire charge while they investigated it on their end. At least I wouldn’t have to pay it as they figured it out.
About a month later I received a letter from American Express summarizing their findings. They re-iterated that they suspended the charge as they investigated. Then they contacted the restaurant to get copies of their records. In the letter they included a copy of the original receipt which showed that I crossed out the tip portion.
American Express took the extra tip charge off of my statement. I would only be responsible for the amount I should have been charged. Yes!!
I don’t want to say I couldn’t dispute the charge if I didn’t have the receipt. I still could have called Amex and asked them about it. But then I might have let it go since I wouldn’t have known for sure. See, the tip amount wasn’t that much compared to the statement in total.
But by having the receipt to check against my statement I was able to find the fraudulent charge and dispute it!
Always keep your credit card receipts! At least until you can reconcile them against your credit card statement.
Keeping track of your receipts is easy so there should be no excuse not to.
Here are some ways you can keep track of your receipts:
- Keep an envelope and put your receipt in it. Yup, told you it was easy!
- Snap a photo of the receipt with your cell phone.
- Use a service like Evernote to store a copy for you (again with a cell phone photo).
- If you have a scanner take a scan and save it to PDF (this is great for tax receipts too).